What it takes to be Steve Jobs

“Why join the navy when you can be a pirate?” Wiser words never uttered by a man more influential and responsible for single-handedly transforming the computing and mobile landscape.

Steve Jobs told us to be crazy. He told us he wanted to put a ding in the universe. He didn’t put a ding, but he sure left an Apple.

A single glance at the non-stop media coverage, and you’d think America’s greatest superhero finally befell to his kryptonite. #SteveJobs, #iSad and #ThankYouSteve rotate Twitter’s trending topics, and pictures of our generation’s Thomas Edison continue to flood Facebook’s news feeds.

But in no jest, he was a hero to millions, probably billions, of people he never met. He changed the way we think about and interact with the world. Every time you have to ask your kid a computer question, remember, he’s the reason.

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Back to Basics: What is your Marketing Objective?

When it comes to this whole marketing thing, do you sometimes feel like you’re in over your head? Maybe you’re new to the “branding” concept? You hear so much talk about “engaging your audience” via Facebook and social media, but are you completely lost in where to even start?

I’m not surprised. Go ahead, just try Googling “marketing ideas.” You’ll get 40,200,000 search results.

Talk about information overload. No wonder most business owners don’t even want to think about their marketing, so they put it off for as long as possible. I’m thinking you need a little direction. Am I right?

I’m gonna level with you – doing it right is not as easy as it looks. That’s why there are millions of professional marketing firms out there. And for the most part, the professionals will do a good job for you. But whether you’re coming up with the creative ideas, or you’re paying someone else to do it for you, you should NEVER go into your own marketing strategy blindly. It’s EXTREMELY important that you get involved. After all, who knows your clients, your product and your company’s needs and goals better than you do?

So before you delve into the details of how often to Tweet and which keywords to base your SEO around, let’s start with the basics. I just want to get your feet wet and get you thinking. Always start by figuring out what your marketing OBJECTIVE is. Everything else will come from there.

What’s your Objective?

1. Awareness – Potential customers must know of, or be reminded of your existence, your location, your product, your price range, and what makes you stand out from the competition

2. Build Contact List – Your mailing list is like gold. It’s what you rely on for promoting any campaign, and it takes a lot of nurturing to build and keep.

3. Get Involved – Your business is not soul-less. Companies are made up of people, and people like to patronize companies that they know go out of their way to help other people. Your company’s positive image reinforces the perception that you are genuinely caring and sharing.

4. Staff Incentives – A cared for and happy team makes for a harmonious, smooth operation. Customers can tell when your employees don’t want to be there. Think about the grouchy, frowning cashier at the supermarket. Make sure your employees feel appreciated!

5. Excitement – This is the kind of energy and excitement that makes you stand out from the competition. This is when you need to turn on your thinking cap and come up with some really creative promotions.

6. Frequency – When you’re trying to be “the place to go.” This is a brand loyalty thing, and keeping them coming as frequently as possible.

7. Publicity – For this one you’ve got to be interesting and newsworthy. Maybe you’re doing BIG things for the community, or you’re doing something so completely out of the box that it’s a story too good to pass up.

8. Generate Traffic - Simply getting people in the door or on the website is your goal here. Contests are great for this! You want to get potential customers to complete some sort of action, whether it’s entering the contest or downloading a form.

9. Branding – Image is everything. Period. If you don’t define your company and your brand, the market will define it for you. And that’s never what you want!

10. Increase Sales – a.k.a. Up-selling – This is every CEO’s favorite! From the sneaky but ingenious psychological tactics (a la putting candy, gum and magazines in the grocery checkout line) to having an in-depth understanding of how your industry works, there are really unlimited opportunities to do this one.

11. Creating Activity - Most industries have their “slow” periods during the year, but that’s not set in stone. This is where you will get creative to make the slow season profitable.

12. Trial Offer – Who’s gonna turn down a free sample? Come on, you’ll love it. This is when you really want to get those potential customers who are living on the edge to finally make the plunge – but without any of the risk.

(Great list compiled by Tom Feltenstein – And if you’re looking for a good book on the basics, try Tom’s “Encyclopedia of 401 Proven Killer Promotional Tactics”)

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Grand Prix is a Boost for Business, but a Pain in the Butt for Baltimoreans

Is the economic boost really worth the HEADACHE for people living in the city?

Crazed drivers high on adrenaline will be speeding through the Baltimore city streets at ridiculous speeds, drafting around sharp turns and probably resulting in several head-on collisions with the wall and other drivers. So what makes this scene different from any other day in Baltimore City? This time it’s sanctioned. It’s Baltimore’s Grand Prix, baby!

In case you haven’t noticed the precariously placed sets of bleachers that have magically erected in the harbor over the last few weeks, and inconvenient road closures that you’ve been swearing at for weeks now, something exciting is coming to town. Exciting, that is, unless you have to navigate anywhere in a hurry this weekend. Even getting to work this morning was a frustrating experience.

The Baltimore Business Journal has already reported about the traffic nightmares today, including Lombard St. traffic halting to a stop during this morning’s rush hour, and creating some cranky commuters. One woman complained about sitting in traffic one block from her office for an hour. That’s enough to drive any rational person way over the edge. Continue reading

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Technology Wins – Top 10 Back-to-School Ads

1. Microsoft: PC or Mini Fridge?

As a kid, the end of August was always full of anticipation and excitement – back to school time! I would actually look forward to school shopping – picking out fresh new binders and coordinating folders, setting up each binder with the necessary section dividers for each class. OK, I was a really odd, really organized little kid.

All grown up, and the end of summer is still exciting. It brings back all those familiar feelings of being granted a new opportunity and a fresh start – the world is your oyster.

Back to school is also one of the most important times of the year for brands and retailers. It’s the second-biggest selling season next to the winter holidays! Apparel, shoes, school supplies, technology -with $69 billion in sales to fight over, you better step up your marketing game.

But in an underwhelming ad season, most of the brands in the must-buys (clothing, supplies, etc.) showed up to the game with lack luster enthusiasm. It was by and far left to the technology categories to push the creativity this year – brands including Microsoft, Dell and Best Buy.

“Retailers go into announcement mode, and for the most part those don’t resonate well. Retailers aren’t developing [apparel] creative stories particularly well, and they’re missing out on an opportunity,” said Peter Daboll, CEO of Ace Metrix. “What really resonated well this year tended to be tech-oriented. Those ads either had an interesting product or an interesting new message.

Thanks to Ad Age for printing Ace Metrix’s list of top back-to-school ads. Creative effectiveness of ads is ranked by viewer reaction to national TV ads. Here’s the top 5 back-to-school ads…

1. See Microsoft above!

2. JC Penney: Turn your small change into Pennies from Heaven

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The 5 Second Rule

Technically, it’s not the culinary type of mistake that advertisers make; it’s the less palatable kind and spoils easily. Some consumers might even develop an aversion to the stimuli, but that can totally be avoided with the 5 second rule. It’s crucial, it’s vital, it’s necessary and here at MOS Creative we make it delicious once again.

We’ve all heard the expression: “first impressions are usually the correct ones.” Well, this is soo true, especially for the ad world. You have 5 seconds to make the consumer 1) believe that this product will make them or their life better, 2) that they won’t find anything better and 3) their money and time is going to right place.

So how do you do this? Don’t let the value, originality, and creativity fall on the floor.

  • Make it clear
  • Make it fast
  • Make it real

Life is short. Make those seconds count.

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You’ve Been A Bad, Bad Ad!

Next month, the FDA will be celebrating the first birthday of their brain child, the Bad Ad Program…

Whaaaat? You mean you’ve never heard of the Bad Ad program? Well, we wouldn’t blame you. Since the program began in May of 2010 there have been over 239 complaints. Nope, not 239,000… but 239 total.

The basic premise of this program is “to educate healthcare providers about the role they can play in helping the agency make sure that prescription drug advertising and promotion is truthful and not misleading” (source: www.fda.gov).

Launched by the FDA’s Division of Drug Marketing, Advertising and Communication, it has commissioned a small secret police, whoops, I mean agency, which takes into account the various sorts of advertising violations. Continue reading

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Super Bowl XLV: Ad Winners and Losers

Super Bowl XLV, the world’s second largest sporting event, was quite the eventful evening.  Besides the messed up National Anthem, a ridiculous halftime show, and fans without seats, it was a great Super Bowl.  On a night where companies spend millions of dollars for 30 seconds of your attention, some seemed to win us over while others fell flat on their face.

The Winners:

Doritos-House Sitting

Doritos has created some great ads over the years and that didn’t change this time around.  In this spot, Doritos have the power of bringing things back to life from a dead fish, a wilting plant, even Continue reading

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