5 Mobile Fails You Should Learn From

As smartphone sales continue to grow like crazy, especially as we enter the jolly holiday season, it’s no surprise that mobile is the new dot.com bubble. And many companies are paving highly effective ways to engage. Actually we’re all just now figuring it out and grasping the question – how do consumers interact with their mobile devices, what roles do they play in their lives, and how can we tap into that?

So as the learning curve goes, and marketing trial and error takes its course, there are bound to be some fails and missteps. Let’s take a look at five of the mobile fails we can all take a lesson from as we plan our strategies for 2012.

  1. The dying trend, check-in apps. Daily deal offering sites like Groupon and Living Social met the same fate earlier this year. It was enticing at first, and then consumers get bored with it. Oldest story in the book. Gowalla and Foursquare were cool a year ago, but as retailers started to catch on to the trend and created their own shopping apps with check-in incentives, the enthusiasm began to ween.
  2. Forgetting that mobile is a whole different animal. In case anyone out there still questions it, you CANNOT just take your web stuff and throw it on a mobile site. No no no. Mobile is a whole new opportunity to interact. There are benefits, challenges and strategies completely separate from your PC web tools. If you avoid the copy and paste trap in re-purposing the web, you can take advantage new capabilities, such as HTML5.
  3. If you’re doing mobile, do it right. A lot of you are experimenting with mobile tools, such as QR codes and social media, without creating a mobile-optimized destination for visitors. So just when you get them right where you want them, your mobile visitors land on your PC site. Ew! I can promise most of these visitors are not coming back. That’s a lot of lost conversions and sales.
  4. Agencies aren’t focusing on the big picture. Mobile web and mobile strategies can’t just be an afterthought in your bigger plan. But for this fail we blame your marketing agency. We can’t emphasize enough the significance of the mobile experience in the focus of your brand, and in driving further mobile growth. A lot of brands are still just missing the boat on this one.
  5. Manufacturers are still playing catch up. RIP feature phones. I can still remember the simple days, when my phone’s buzz alert could only mean a text message. Now it could be an email, Facebook message, tweet, status update, check-in or any of the thousands of other connections. It was a sudden and unexpectedly rapid death that manufacturers were not ready to capitalize on.

(Thanks to our friends at Mobile Marketer, see their original article.)

Finally: Facebook brings you instant ads

Did you update your status recently?

Pay attention to the ads in the right column. You may soon notice an uncanny relevance to your instant desires. No, it’s not the universe giving you a sign. It’s Facebook’s newest advertising platform that is currently in testing (you know, a small study group of only 6 million users or so).

So what’s the big idea? It’s Facebook’s version of intent-based advertising. It basically delivers real-time ads based on your wall posts and status updates.

Here’s how it works. Let’s say you’ve got the munchies and update your status to, “Could really go for some pizza right now! Who’s in?”

You could get an instant ad or a coupon from Domino’s, Papa John’s or Pizza Hut. Continue reading

What is Your Company’s Brand and What Does It Do for You?

Most simply put, your brand is your identity, the pieces which define your business, and its personality.  Some of the most globally recognized brands are Facebook, Apple, Coca-Cola and McDonalds.  When you hear these brands certain images and feelings come to mind almost instantly.  When you think of Apple you think of innovation, design, and the grey Apple logo.  Coca-Cola reminds us of the feeling of happiness (the basis of most of Coke ads) as well as the colors red and white.

Having a strong brand is one way you can STAND OUT from the competition.  Branding will create Continue reading

Twitter Tips: How to get ReTweeted

The power of Twitter is undeniable.  You have the ability to connect and share your thoughts with thousands of others in an instant right at your fingertips.  Equally as important is the power of the ReTweet.   When your tweet is passed along to another’s followers your message has extended beyond your market reach.  More often than not, the people who follow us have a different group of followers themselves.  So by them pushing your message out you can reach a whole new realm of readers or listeners, or whatever it is you are looking for.

So how can you get your tweets ReTweeted?  There is no exact science but here are a few tips Continue reading

Quick Hits: Social Media Tips for 2011

A few weeks back we put up a post with 5 Steps to Creating an Effective Social Media Campaign.  Outlined were five steps to get you on track to the promised land of social media.  But beware there is no fast track to this promised land.  Social media will take time and some elbow grease to get things rolling.  So don’t fret if it seems like you are treading water the first few months.  We will give you some tips to follow so we can help you Continue reading