What it takes to be Steve Jobs

“Why join the navy when you can be a pirate?” Wiser words never uttered by a man more influential and responsible for single-handedly transforming the computing and mobile landscape.

Steve Jobs told us to be crazy. He told us he wanted to put a ding in the universe. He didn’t put a ding, but he sure left an Apple.

A single glance at the non-stop media coverage, and you’d think America’s greatest superhero finally befell to his kryptonite. #SteveJobs, #iSad and #ThankYouSteve rotate Twitter’s trending topics, and pictures of our generation’s Thomas Edison continue to flood Facebook’s news feeds.

But in no jest, he was a hero to millions, probably billions, of people he never met. He changed the way we think about and interact with the world. Every time you have to ask your kid a computer question, remember, he’s the reason.

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Back to Basics: What is your Marketing Objective?

When it comes to this whole marketing thing, do you sometimes feel like you’re in over your head? Maybe you’re new to the “branding” concept? You hear so much talk about “engaging your audience” via Facebook and social media, but are you completely lost in where to even start?

I’m not surprised. Go ahead, just try Googling “marketing ideas.” You’ll get 40,200,000 search results.

Talk about information overload. No wonder most business owners don’t even want to think about their marketing, so they put it off for as long as possible. I’m thinking you need a little direction. Am I right?

I’m gonna level with you – doing it right is not as easy as it looks. That’s why there are millions of professional marketing firms out there. And for the most part, the professionals will do a good job for you. But whether you’re coming up with the creative ideas, or you’re paying someone else to do it for you, you should NEVER go into your own marketing strategy blindly. It’s EXTREMELY important that you get involved. After all, who knows your clients, your product and your company’s needs and goals better than you do?

So before you delve into the details of how often to Tweet and which keywords to base your SEO around, let’s start with the basics. I just want to get your feet wet and get you thinking. Always start by figuring out what your marketing OBJECTIVE is. Everything else will come from there.

What’s your Objective?

1. Awareness – Potential customers must know of, or be reminded of your existence, your location, your product, your price range, and what makes you stand out from the competition

2. Build Contact List – Your mailing list is like gold. It’s what you rely on for promoting any campaign, and it takes a lot of nurturing to build and keep.

3. Get Involved – Your business is not soul-less. Companies are made up of people, and people like to patronize companies that they know go out of their way to help other people. Your company’s positive image reinforces the perception that you are genuinely caring and sharing.

4. Staff Incentives – A cared for and happy team makes for a harmonious, smooth operation. Customers can tell when your employees don’t want to be there. Think about the grouchy, frowning cashier at the supermarket. Make sure your employees feel appreciated!

5. Excitement – This is the kind of energy and excitement that makes you stand out from the competition. This is when you need to turn on your thinking cap and come up with some really creative promotions.

6. Frequency – When you’re trying to be “the place to go.” This is a brand loyalty thing, and keeping them coming as frequently as possible.

7. Publicity – For this one you’ve got to be interesting and newsworthy. Maybe you’re doing BIG things for the community, or you’re doing something so completely out of the box that it’s a story too good to pass up.

8. Generate Traffic - Simply getting people in the door or on the website is your goal here. Contests are great for this! You want to get potential customers to complete some sort of action, whether it’s entering the contest or downloading a form.

9. Branding – Image is everything. Period. If you don’t define your company and your brand, the market will define it for you. And that’s never what you want!

10. Increase Sales – a.k.a. Up-selling – This is every CEO’s favorite! From the sneaky but ingenious psychological tactics (a la putting candy, gum and magazines in the grocery checkout line) to having an in-depth understanding of how your industry works, there are really unlimited opportunities to do this one.

11. Creating Activity - Most industries have their “slow” periods during the year, but that’s not set in stone. This is where you will get creative to make the slow season profitable.

12. Trial Offer – Who’s gonna turn down a free sample? Come on, you’ll love it. This is when you really want to get those potential customers who are living on the edge to finally make the plunge – but without any of the risk.

(Great list compiled by Tom Feltenstein – And if you’re looking for a good book on the basics, try Tom’s “Encyclopedia of 401 Proven Killer Promotional Tactics”)

Meet Serge! He’s Baltimore’s top Web Developer

Serhiy Z.

Hardworking Web developer

One Craigslist ad later, and he’s been here for 2.5 years!

Office Nickname: “Serge” – like those nifty serge protectors for your computer… get it??

First thinkg he does every morning: Caffeine. Don’t talk to him until he’s had his pot of Joe.

Guilty pleasure: Sci-fi. We second that notion!

Favorite spot in the world: His Family’s house. After all, home is where the heart is.

Where he’ll be in 5 years: Running his own company between jaunts to dream vacation spot, Bora Bora.

Favorite thing about MOS: Our team! Thanks Serge, we love you too.

Celebrity crush: Katrina Law

Motto: ” To be a great champion you must believe you are the best. If you’re not, pretend you are.”  The old fake it till you make it works for us too.

Stop. Now read the next two questions.

Who am I? And why am I here?

These are the questions that circled through my mind as I read Ad Age this morning, as has become my habit to do just about every morning.

I especially love the “Small Agency Diary” articles because most of the things they talk about are experiences we’ve all had in the marketing world. It’s like my pals in Ad Age land have been spending time right here in our office.

But all I could think about as I read Derek Walker’s blog post this morning, “Who are you and why are you here?” was how would I answer that question?

It’s such a simple thing. A straightforward and direct request. Who are you? And now that I start to think about it, Derek is right in his point. You go to so many advertisers and marketers’ websites, and you get no idea about who they really are. What is their perspective and their raison d’etre? What do they think is their most powerful offering?

For goodness sakes, give us a little personality! I mean, as marketers we’re supposed to build brands and deliver messages for our clients. If we can’t tell you who we are and why we’re so special, how could you ever trust us with your own company’s image?

So with all of this reflection I digress. I take a step back to the MOS website and take a fresh look at how we represent ourselves as a company, as individuals, as creatives. And again I ask, Who am I? And why am I here?

3 Tips to Increase Your Blog’s Lead Generation Potential

Blogs are great for many reasons.  The best ones add value to your website, discuss new topics and trends within an industry, and can also enhance your lead-generation efforts.  Getting to the stage where your blog can generate some business for you can be the tough part, so we have a few tips to help you along the way.

1.Create a publication schedule. Your blog should be fun to read and engaging for your visitors.  By scheduling Continue reading

What if Blogging had Laws and Regulations? In Saudi Arabia, it does.

What is one of the greatest things about America?  Hamburgers and Fries? Baseball?  Well, yes and yes, but the one thing the US takes pride in is our freedom of speech.  In today’s world, there are limitless ways for your voice to be heard.  You can update your status on Facebook, squeeze your thoughts in 140 characters on Twitter, wear a t-shirt, march near the white-house lawn, and of course like some of us, you can write a blog.

Many people create blogs to express their thoughts whether it’s about their business, our government, religion, or just about our daily encounters in life.  It is a way to connect with someone and engage in conversation.  Imagine if Continue reading